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Sport Sitters
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  • FAQ
  • Become a Sport Sitter
  • Media
  • Get in Touch

Eligibility

  • Be a current, former or retired D1 female student-athlete
  • US Citizen or eligible to work
  • Clean background check
  • Transportation to jobs accepted
  • Loves children and influencing the next generation of athletes!

Browse and Accept a Booking Request

  • Tap "Explore Jobs" to browse available opportunities.
  • Review job details, including general location, number of children, their ages, date, and time to ensure it fits your schedule.
  • Tap anywhere on the booking preview to see more details including parent notes, whether pets or other adults will be present, and the location on a map view. 
  • Tap "Accept Job" to accept the booking and secure the job.
  • Once accepted, the job will appear on your Dashboard under "My Jobs" with the full address, children's names, and more detailed information.

Clocking In & Out Accurately

  • Tap "On the Way" when you leave your location to notify the parent that you're on your way.
  • Tap "Start Booking" as soon as you arrive - from your car  is usually best so you don't forget or get distracted.
  • Tap "End Booking" when you are back in your car.
  • The app will automatically calculate your shift duration and charge the parent's card immediately. 
  • Payment will begin transferring to your account immediately. The transfer is will complete within 1–3 days.

Verifying Job Details at Check-Out

  • Confirm your check-in time. Adjust if you forgot to check in.
  • Confirm your check-out time. Adjust if you forgot to check out.
  • Confirm the number of kids. Update if it differs from the number of children present.
  • All adjustments are flagged, reviewed, and confirmed.
  • Tap Submit to finalize the job and process payment

Stripe Payment

  • All payments are completed through the app and all parents have credit cards on file that are saved with each booking.
  • After a job is completed, the app will automatically calculate your shift duration and charge the parent's card immediately. 
  • Payment will begin transferring to your account immediately. The transfer is will complete within 1–3 days.
  • Tap Account > Payments to open Stripe and view your balance anytime. 

Managing Job Notifications

  • Job alerts are university-based.
  • Your notifications will default to the university selected at registration. Keep your school up to date under Account > NIL.
  • If you want to work in multiple cities, add additional universities to your Notifications list under Account > Notifications to receive alerts in that area

Communication

  • All communication must stay in app keeping everything safe, secure, and documented using it's internal voice, video and messaging service
  • Stay connected to the internet during all bookings to ensure with VOIP communication works as intended.

Rebooking

  • All job requests must go through the app. No exceptions.
    This helps ensure families are vetted and background checked and that you are meeting NIL requirements, supported by the platform, and paid properly every job.
  • Bypassing the app violates our Terms and Conditions and puts your access to future opportunities at risk, and may result in platform removal and fines.
  • If a parent reaches out to book you outside the app (in person, through social media, email, or text), kindly direct them back to Sport Sitters.
  • Politely redirect, “Thank you so much! I’d love to help - you can send the request through Sport Sitters. If I’m available, I will accept it!”
  • Users may be randomly checked for compliance. Failure to do so may result in both parties being removed and significant fines.

Dress Code

  • Dress clean, casual, and kid-friendly - think active and approachable.
  • Athletic tees, polos, leggings, jeans, or joggers are great.
  • No crop tops, exposed midriff, or short shorts.
  • Closed-toed shoes or sneakers are encouraged - you’ll be moving with kids! Avoid anything too tight, revealing, or ripped.
  • Tattoos, permanent body art or body piercings must be covered at all times.
  • No logos or messages with inappropriate language, images, or references.
  • Hair should be neat and pulled back if needed (especially around food or crafts).

Additional Do's and Don'ts

  • Do not discipline children physically or harshly. Redirect with patience and kindness.
  • Never leave children unattended, not even for a moment.
  • Don’t use alcohol, drugs, or tobacco before or during a job. Zero tolerance.
  • No sleeping during a job, ever.
  • Keep cell phone charged and nearby in case a parent or Sport Sitters need to reach you. Use only for work related reasons. 
  • Bring your positive attitude and problem-solving mindset to every job!

Managing Your Account

  • Tap Account to edit your address, manage school or team, and connect to Stripe to view earned or pending payments.

Booking Duration - Minimum and Maximum

  • Minimum booking: 3 hours
  • Maximum booking: 10 hours
  • Requests requests start as early as 7:00 AM
  • Latest start time is 8:00 PM
  • Latest end time is 2:00 AM

Keep it Professional

  • Respond to messages from parents promptly, clearly, and respectfully.
  • Confirm bookings and ask clarifying questions beforehand if needed using the Message button or Chats Page. Provide a friendly intro including your school and team when you arrive.
  • Give a quick, helpful recap when parents return home (meals, naps, playtime, behavior, etc.).
  • If something unexpected happens (behavior, accident, spill, etc.) - tell the parent right away and report the incident in-app through the Get in Touch link or by e-mail at support@sportsitters.pro.
  • Never discuss payment information or negotiate outside the app.

Code of Conduct

  • Always arrive on time, ready to engage with the kids.
  • Act responsibly, respectfully, and with maturity at all times.
  • Be fully present. No scrolling, texting, or side distractions.
  • Never invite friends, family, or others to join you while working.
  • Keep conversations and language kid-appropriate and positive.
  • Do not post about families or children in the network on social media.
  • Keep personal information about families on the platform private.
  • Follow household rules and parent preferences, even if they differ from your own. 
  • Report concerns or incidents to Sport Sitters immediately in-app through the Get in Touch link or by e-mail at support@sportsitters.pro.

Circumventing the App

  • Circumventing the app and accepting work solicited by any current, former, active or deactivated user on the platform is a violation of our Terms and Conditions.
  • This may result in removal from the platform and heavy fines for the athlete and parent.
  • We created this platform to support you and women’s athletics! Please use it respectfully! In-app technology can detect this behavior before it happens - just be honest so you’re not flagged!

General Safety Guidelines

  • Never leave a child unattended, even briefly.
  • Arrive to all jobs with your phone charged and keep it accessible in case of emergency.
  • Keep all children in eyesight all times. Stay in a group and move from room to room together.
  • Be present and avoid distractions (no texting, social media, or calls except with parents or in emergencies).
  • Do not allow children near household hazards (sharp or small objects, choking hazards, unlocked doors/gates, etc.).sharp or small objects, choking hazards, unlocked doors/gates, etc.).

Reporting Parents or Concerns

  • If something feels off, uncomfortable, or unsafe during a booking—trust your gut and report it immediately. You can report a parent or booking directly in the app on the Get In Touch page or by contacting the Sport Sitters team at support@sportsitters.pro
  • Examples of reportable issues: Unsafe home environment, Disrespectful, inappropriate, or aggressive behavior, Children left without proper guidance or medical instructions, Expectations that go beyond the original booking or put you at risk, Requests to work outside the app
  • All reports are taken seriously and handled discreetly. You will never be penalized for speaking up—we’re here to protect you!
  • If you ever feel you’re in immediate danger, leave the booking and call 911, then notify Sport Sitters as soon as it’s safe.

Cancellation

  • If a parent cancels within 72 hours of the job start time, you will receive partial compensation.
  • If you need to cancel, you may do so at least 24 hours before the booking begins.
  • Only accept jobs you are certain you can commit to in order to keep everything running smoothly for both you and the families.

Allergy and Medical Info

  • Ask about parent food allergies before they leave.
  • Always follow parent instructions for medications (if permitted). 
  • Never give any food that wasn’t pre-approved by the parent. 
  • Ask parent about breast milk or formula preparation for infants.
  • Call 911 in the event of any emergency.

Household Safety

  • Never leave children alone in a room. Stay within sight and sound of all kids at all times.
  • Keep all doors to garages, patios, and streets locked.
  • No climbing on furniture, counters, or high surfaces.
  • Keep all cleaning products, medicine, sharp objects, and breakables out of reach.
  • Never open the front door, even if someone knocks or rings the bell without prior instruction from the parent.
  • Keep choking hazards (coins, small toys, buttons, etc.) off the floor and out of reach.
  • Do not allow kids to play with electrical outlets, wires, or kitchen appliances.
  • If you don’t know how something works, ask the parent or do not use it (especially stoves, garbage disposals, and electronics).
  • Do not give baths or showers.
  • Be aware of pets - never leave children alone with animals, no matter how friendly. Ask to crate any animal to avoid any incident.
  • If anything breaks, spills, or seems off, contact the parent right away.

Pool Safety

  • Never let children go near a pool, hot tub, or any body of water - even for a second.
  • Assume no child is water safe, no matter their age or swim experience (regardless what parent tells you)
  • Keep doors, gates, and windows leading to pools closed and locked at all times.
  • Do not rely on pool fences or alarms. Your eyes are the most important safety tool.
  • If a child is missing, check the pool immediately first.
  • Swimming is never allowed during a job.

Basic First Aid

Minor Cuts/Scrapes:

  • Wash hands first. Clean the wound with water. Apply a bandage if needed.

Bruises/Bumps:

  • Apply a cold pack wrapped in a towel for 10–15 minutes.
  • Watch for signs of a concussion if head was hit (dizziness, vomiting, confusion).

Choking:

  • Encourage coughing if they can still breathe/talk.
  • If they can't breathe or are turning blue, begin back blows/abdominal thrusts (if trained) and call 911.

Allergic Reactions:

  • Look for swelling, rash/hives, vomiting, or trouble breathing.
  • Use an EpiPen only if directed and trained—call 911 immediately after.

Fevers & Vomiting:

  • Call the parent for direction.
  • Keep the child hydrated and comfortable.
  • Don’t give any medication unless pre-approved in writing.

Burns:

  • Cool the area with running water (not ice).
  • Don’t pop blisters or apply ointments unless advised. Call the parent and assess severity.

Emergency Preparedness

Always stay calm—kids will follow your lead. 

  • Call 911 immediately if a child: Is unresponsive or having trouble breathing, unresponsive, or having trouble breathing., Has a serious injury (broken bone, head trauma, excessive bleeding), Has a seizure or severe allergic reaction.
  • Call the parent right after calling emergency services.

Ask the parent where to find emergency contacts list, first aid kit, fire extinguisher, and flashlights 

In case of a fire:

  • Get the kids out first.
  • Do not stop to grab belongings. Use the safest and fastest exit. 
  • Call 911 once everyone is safely outside.

If you get locked out with the kids, move to a safe, shaded area and contact the parent or emergency services.

Have a question not answered here?

Email support@sportsitters.pro or text 602-888-0858 and we will help!

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