Introduction 

Sport Sitters, LLC ("Sport Sitters") operates a platform accessible through its website and mobile application. Sport Sitters serves as an intermediary facilitating the booking of services, which may include childcare services, between service providers and users. It is important to note that Sport Sitters is not a childcare provider, nor does it offer childcare services directly. Instead, it provides a third-party booking service, enabling users to schedule various services, including those related to childcare, through its platform. Sport Sitters expressly disclaims any responsibility or liability for the services provided by third parties through its platform. 

Interpretation 

In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply: 

1. "Personal Data" means any information relating to an identified or identifiable natural person ('Data Subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. 
2. "Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. 
3. "Controller," "Processor," and "Data Subject" have the meanings given to them in the GDPR, regardless of whether the specific processing activities take place in the European Union or not. 4. All references to "the Website" refer to the website operated by Sport Sitters, LLC. 5. All references to "the User" are to any individual who uses, accesses, consults, or navigates the website operated by Sport Sitters, LLC.

Information Collected 

Sport Sitters, LLC ("the Website Operator") recognizes the importance of protecting the privacy of its users ("the User"). The following types of information may be collected from the User during their interaction with the website ("the Website"): 
Personal Information: This includes but is not limited to the User's name, email address, home address, profile picture and phone number. 
Child Information: Information regarding children under the care of the User, such as age, gender, interests, and home safety information (e.g., presence of a pool, firearms, and safety measures), as well as medical information including diagnosis and allergies. 
Device Information: Information about the device used to access the Website, including the type of device, its IP address, and operating system. 
Usage Data: Data related to the User's interactions with the Website, including frequency of use and areas of the Website that the User engages with.
Location-related information: We collect the precise or approximate locations of users or service providers to enable different services, enable tracking and safety features, prevent and detect fraud, and comply with legal requirements. We collect this information when the app is running in the foreground or background of the user's mobile device. We collect location data, such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the mobile application. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. Note, however, that if you choose to opt out, you may not be able to use certain aspects of the services. The collection and processing of Personal Data and any other information as described above are conducted in accordance with applicable data protection laws and regulations. The Website Operator acts as the Controller of this data, with processing activities carried out under its authority. 

Purpose of Data Collection 

Sport Sitters, LLC ("the Website Operator") collects and processes Personal Data, Personal Information, Child Information, Device Information, and Usage Data (collectively, "the Data") from users of the Website ("the User") for the primary purpose of matching families with sitters. Additionally, the collection of the Data serves to improve the functionality of the Website, facilitate communication between the Website Operator and the User, and enhance the overall user experience. 

The Processing of Personal Data is conducted in accordance with the principles of data protection and privacy as defined by the General Data Protection Regulation (GDPR) and other applicable laws. The Website Operator acts as the Controller of the Data, determining the purposes and means of Processing Personal Data, while any third parties engaged by the Website Operator to process the Data on its behalf act as Processors. 

By using the Website, the User consents to the collection and use of the Data as outlined in this Privacy Policy. The User retains the right to access, correct, delete, or restrict the Processing of their Personal Data as per applicable data protection laws. 

Third Party Services 

In the course of providing services and content on the Website, Sport Sitters, LLC ("we", "us", or "our") may engage various third-party service providers to assist with various functions, including but not limited to payment processing, website and application maintenance, data analysis for marketing purposes, and facilitating email communications. These third-party service providers may have access to or process Personal Data, Personal Information, Child Information, Device Information, and Usage Data (collectively, "User Data") on our behalf. 

We require all third-party service providers to respect the privacy of your User Data and to treat it in accordance with the law. They are allowed to process your User Data only to the extent necessary to perform the services we have hired them to provide. They are also contractually obligated to implement appropriate security measures to protect your User Data and are prohibited from using the data for their own purposes or from disclosing it to others. 

We may also share your User Data with third parties for the purposes of enhancing your user experience, improving our services, and for marketing purposes, provided that we have obtained your consent where required by applicable law. 
By using the Website, you consent to the processing of your User Data by these third-party service providers in accordance with this clause. 

Data Usage and Sharing 

Sport Sitters, LLC ("the Website Operator") collects, processes, and uses Personal Data, Personal Information, Child Information, Device Information, and Usage Data (collectively, "User Data") provided by the User for the purpose of facilitating bookings between babysitters and families, maintaining and improving the services offered by the Website, and for marketing purposes. The Website Operator acts as the Controller of User Data and ensures that the Processing of User Data is carried out in accordance with applicable data protection laws. 

User Data may be shared with third-party service providers to whom the Website Operator outsources certain tasks, such as website maintenance, data analysis, email delivery, hosting services, customer service, and marketing efforts. These third-party service providers are bound by confidentiality agreements and are restricted from using the User Data for any other purposes than those specified by the Website Operator. 

In cases where User Data is transferred to countries outside of the European Economic Area (EEA), the Website Operator ensures that appropriate safeguards are in place to protect the User Data in accordance with applicable data protection laws. This may include the use of standard contractual clauses approved by the European Commission or other suitable mechanisms to ensure the lawful transfer of data. 

The User has the right to access, correct, delete, or restrict the Processing of their User Data, as well as the right to object to the Processing and the right to data portability, as per applicable data protection laws. Requests to exercise these rights can be directed to the Website Operator through the contact information provided on the Website. 

Security Measures 

Sport Sitters, LLC ("the Website Operator") recognizes the importance of securing the User Data collected and processed through the Website. To safeguard the confidentiality, integrity, and availability of User Data, the Website Operator implements a comprehensive set of security measures. These measures are designed to protect against unauthorized access, alteration, disclosure, or destruction of Personal Data, Personal Information, Child Information, Device Information, and Usage Data. 
The security measures include, but are not limited to: 

Encryption of data in transit and at rest; 
Regular security assessments and updates to security practices; 
Access control measures to ensure that only authorized personnel have access to User Data; Secure storage of User Data, utilizing industry-standard protocols and technologies;
Implementation of incident response protocols to quickly address any potential security breaches; Training for employees on data protection and privacy policies to ensure compliance with GDPR and other relevant data protection regulations. 

The Website Operator commits to continuously review and update its security measures in response to evolving threats and technological advancements. This commitment ensures the ongoing protection of User Data in accordance with applicable legal and regulatory requirements. 

User Controls 

Sport Sitters, LLC ("the Website Operator") recognizes the importance of privacy and the sensitivity of Personal Data. As such, we provide Users of the Website with various controls over their Personal Data, as outlined below: 

Access and Review: Users have the right to access and review their Personal Data held by the Website. This includes any information that can be considered Personal Information, Child Information, Device Information, and Usage Data (collectively, "User Data"). 
Update and Correction: Users may update or correct their User Data at any time to ensure that it remains accurate and up-to-date. This can be done through the User's profile settings on the Website. 
Deletion: Users have the right to request the deletion of their User Data from the Website's records, subject to any legal or regulatory requirements that may require the Website Operator to retain certain information. 
Data Portability: Users have the right to request a copy of their User Data in a structured, commonly used, and machine-readable format, and to have this information transferred to another data controller, where technically feasible.

These controls are provided in accordance with applicable privacy laws and regulations. The Website Operator is committed to facilitating the exercise of these rights in a transparent and efficient manner. For any requests or inquiries regarding the management of User Data, Users are encouraged to contact the Website Operator directly through the contact information provided on the Website. 

Do Not Track (DNT) Policy 

Sport Sitters, LLC ("the Website Operator") acknowledges and respects the privacy preferences of its users ("the User"). In alignment with our commitment to protect the privacy and data of our Users, we adhere to the principles of transparency and choice regarding online tracking and data collection. 

The Website supports Do Not Track (DNT). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked. If you enable DNT in your browser, the Website will respect your choice, and your browsing behavior will not be tracked for any purpose other than those necessary for the operation of the Website. This includes analytics, advertising, and personalization settings that are based on tracking the User's behavior across websites. 

Please note that while we strive to honor DNT signals when received from a User's browser, the interpretation and implementation of DNT signals may vary among data collection and tracking technologies. As such, we cannot guarantee that all tracking will cease once a DNT signal is received. However, we do not collect personally identifiable information about Users' online activities over time and across third-party websites or online services, and we do not allow third parties to collect personally identifiable information about an individual User's online activities over time and across different websites when a DNT browser mechanism is in place. 

Users interested in enabling DNT should refer to their web browser's help documentation to learn more about how to turn on the DNT setting. For further information on how we collect, use, and protect User data, please review our Privacy Policy sections on Information Collected, Data Usage and Sharing, and Security Measures. 

The Website Operator remains dedicated to ensuring the privacy and security of our Users' data and will continue to monitor developments around DNT technology and the regulatory environment to adjust our practices as necessary. 

Children’s Privacy 

Sport Sitters, LLC ("the Website Operator") recognizes the importance of protecting the privacy of children who may access or use the Website. Accordingly, the Website does not knowingly collect, use, or disclose Personal Data from children under the age of 13 without obtaining verifiable parental consent through a secure online process that requires parents to provide verifiable information to confirm their identity and relationship to the child. This process is conducted in accordance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws. 

Child Information: Information regarding children under the care of the User, such as age, gender, interests, and home safety information (e.g., presence of a pool, firearms, and safety measures), as well as medical information including diagnosis and allergies. This information is collected to help match families with suitable sitters and is not disclosed to third parties except as necessary to facilitate the booking and provision of services. 

In the event that the Website Operator becomes aware that Personal Data from a child under the age of 13 has been collected without verifiable parental consent, the Website Operator will take all necessary steps to delete such information as quickly as possible. If a parent or guardian believes that the Website has inadvertently collected Personal Data from their child under the age of 13, they are encouraged to contact the Website Operator immediately so that appropriate actions can be taken. 

The Website may provide links to third-party websites that are not operated by the Website Operator. These links are provided for convenience and informational purposes only. The Website Operator does not endorse, nor is it responsible for, the privacy practices or content of these third-party websites. Parents and guardians are encouraged to review the privacy policies of any third-party websites before allowing their children to provide any Personal Data. 

California Resident Privacy Rights 

Pursuant to the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their Personal Data. These rights include: 

1. The Right to Know: You have the right to request that Sport Sitters, LLC disclose certain information to you about our collection and use of your Personal Data over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you the categories of Personal Data we collected about you, the categories of sources for the Personal Data we collected about you, our business or commercial purpose for collecting or selling that Personal Data, the categories of third parties with whom we share that Personal Data, and the specific pieces of Personal Data we collected about you. 

2. The Right to Delete: You have the right to request that Sport Sitters, LLC delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies. 

3. The Right to Opt-Out: You have the right to direct us not to sell your Personal Data at any time (the "right to opt-out"). Sport Sitters, LLC does not sell Personal Data in its business operations and has not sold Personal Data in the preceding 12 months. 

4. The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you with a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. 

To exercise the rights described above, please submit a verifiable consumer request to us by either: - Emailing us at mfranks@sportsitters.pro. 

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Data. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. 

The verifiable consumer request must: 

- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative. 

- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. 

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. 

For any questions or concerns regarding your rights under the CCPA, please contact us at the provided contact details. 

Changes to the Privacy Policy

Sport Sitters, LLC ("the Website Operator") reserves the right to update or modify this Privacy Policy at any time and without prior notice, to reflect changes in our personal information practices or relevant laws. The date of the most recent revisions will appear on this page, so please check back often. Changes will take effect immediately upon their posting on the website. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Website after any change in this Privacy Policy will constitute your acceptance of such change. 

Nevada Resident Privacy Rights 

Pursuant to Nevada law, Nevada residents have specific privacy rights regarding their Personal Data. These rights complement the disclosures already made in this Privacy Policy and offer Nevada residents additional insights and control over their Personal Data. 

1. Right to Review: Nevada residents have the right to review the Personal Data that Sport Sitters, LLC has collected about them. To exercise this right, Nevada residents may submit a request for access to their Personal Data. 

2. Right to Opt-Out: Nevada residents have the right to opt-out of the sale of their Personal Data. While Sport Sitters, LLC does not engage in the sale of Personal Data as defined by Nevada law, Nevada residents have the statutory right to submit a verified request directing us not to sell their Personal Data should our practices change in the future. 

3. Right to Correction: Nevada residents have the right to request that any inaccuracies in their Personal Data be corrected, subject to certain exceptions. 

To exercise these rights, Nevada residents may contact Sport Sitters, LLC via the contact information provided on the Website. We may require you to provide additional information to verify your identity before we can respond to your request. 

Sport Sitters, LLC is committed to respecting the privacy rights of all users, including those residing in Nevada, and will take all necessary steps to ensure compliance with applicable Nevada privacy laws. For questions or concerns regarding Nevada privacy rights, please reach out to us at the contact details provided on our Website. 

Link to Other Sites 

This Privacy Policy applies only to the Website as defined by Sport Sitters, LLC. Our Website may contain links to other websites not operated or controlled by us ("Third-Party Sites"). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Website do not imply that we endorse or have reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies. 

When you click on links on our Website that take you to Third-Party Sites, you will be subject to the Third Party Sites' privacy policies. While we support the protection of privacy on the Internet, Sport Sitters, LLC cannot be responsible for the actions of Third-Party Sites. We encourage you to read the posted privacy statement whenever interacting with any website.

Stripe 

In the course of processing payments for services provided through the Website, Sport Sitters, LLC ("the Website Operator") may utilize Stripe, a third-party payment processing service. By engaging in transactions on the Website, the User consents to the processing of their Personal Data by Stripe for the purpose of completing the payment. The Website Operator does not store or process payment card details directly; instead, this information is processed and stored by Stripe, which acts as a Processor on behalf of the Website Operator. 

The Website Operator ensures that Stripe complies with the relevant data protection regulations and standards, including the General Data Protection Regulation (GDPR) for users within the European Union. Users are encouraged to review Stripe's privacy policy to understand how Stripe processes Personal Data, including the types of data collected and the rights of the Data Subject in relation to their Personal Data processed by Stripe. 

For any concerns or inquiries regarding the processing of Personal Data by Stripe, Users may contact the Website Operator through the designated contact information provided on the Website. The Website Operator is committed to facilitating the exercise of User rights under applicable data protection laws, including but not limited to the right to access, rectify, or erase Personal Data processed by Stripe. 

Mailchimp or other email marketing service 

In the course of providing email communication services, Sport Sitters, LLC ("the Website Operator") may utilize Mailchimp, a third-party email marketing service, or similar email marketing service, to process User Data on behalf of the Website Operator. The use of Mailchimp or other email marketing service involves the collection, storage, and processing of Personal Data as defined herein. 

By using the Website, the User consents to the processing of their Personal Data by preferred email marketing service as a Processor on behalf of the Website Operator. The Website Operator ensures that all Personal Data processed by its preferred email marketing service is handled in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR). 

The Website Operator maintains a Data Processing Agreement with its preferred email marketing service that outlines the responsibilities and obligations of both parties in relation to the processing of Personal Data. This agreement ensures that its preferred email marketing service: 

Processes Personal Data solely for the purpose of providing email communication services as instructed by the Website Operator. 
Implements appropriate technical and organizational measures to ensure the security of Personal Data. 
Does not share Personal Data with any third parties without the explicit consent of the Website Operator, except as required by law. 
Provides the Website Operator with the ability to access, rectify, delete, or transfer Personal Data as required under applicable data protection laws.

Users have the right to withdraw their consent to the processing of their Personal Data by its preferred email marketing service at any time. However, withdrawing consent may affect the ability of the Website to provide certain services to the User. For more information on how Personal Data is processed by its preferred email marketing service and how to exercise data subject rights, Users are encouraged to review the privacy policy of its preferred email marketing service. 

Law Enforcement 

Sport Sitters, LLC ("the Website Operator") recognizes the importance of protecting the privacy and rights of Users in compliance with applicable laws and regulations. In certain circumstances, the Website Operator may be required to disclose User Data to law enforcement agencies, government agencies, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. 

Such disclosures will only be made: 

1. Upon receipt of a valid legal request, such as a subpoena, court order, or other lawful process.
2. When the Website Operator believes in good faith that disclosure is necessary to protect the property or rights of the Website Operator, third parties or the public at large. 
3. To investigate, prevent, or take action regarding suspected or actual illegal activities, including but not limited to, fraud. 
4. To establish or exercise our legal rights or defend against legal claims. 
5. As otherwise required by law.

The Website Operator will make reasonable efforts to notify Users about any such disclosures, unless prohibited by law or if doing so would jeopardize an investigation or the safety of any person. 

This clause does not override any of the protections afforded to User Data under this Privacy Policy, including measures for data security and users' rights in relation to their personal information. 

Sale / Merger 

In the event that Sport Sitters, LLC ("the Company") is involved in a merger, acquisition, or sale of all or a portion of its assets, your User Data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your User Data, as well as any choices you may have regarding your User Data. 

The Company will ensure that the new entity is bound by this Privacy Policy or a policy that offers equal or greater protection of your data. Should the Privacy Policy be updated as a result of the merger, acquisition, or sale, the Company will provide you with a copy of the updated policy. 

Retention 

Sport Sitters, LLC ("we", "us", "our") is committed to protecting the privacy of the User ("you", "your"). We retain your User Data in a form that permits identification for no longer than is necessary for the purposes for which the Personal Data was collected and processed. The retention period for User Data varies depending on the type of information and the purpose for which it is processed. We adhere to the following criteria to determine the retention period: 

The length of time you have an account with the Website; 
The necessity to retain the data to fulfill the purposes for which we initially collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements; 
Whether the data is necessary to protect or defend a legal right, or is required for us to comply with our legal obligations; 
Any specific user requests for deletion, subject to applicable legal requirements.

Upon expiration of the applicable retention period, your Personal Data will be deleted or anonymized, unless there is a legal obligation imposed on us requiring the further retention of such data, such as tax or accounting laws which mandate retaining personal information for certain periods. In such cases, the data will be retained in accordance with the requirements of the applicable law. 

We also take steps to ensure that any Personal Data that is no longer necessary for the specified purpose is either irreversibly anonymized or securely destroyed. 

Contact Information 

If you have any questions or concerns regarding your privacy while using the Website, or have inquiries about our practices, please do not hesitate to contact us via email at support@sportsitters.pro. 

Last updated: Sept 2, 2024