Sport Sitters, LLC ("Sport Sitters," “The Company,” or “the App Operator”) operates a platform accessible through its mobile application. Sport Sitters serves as an intermediary facilitating the booking of services, which may include childcare services, between service providers and users. It is important to note that Sport Sitters is not a childcare provider, nor does it offer childcare services directly. Instead, it provides a third-party booking service, enabling users to schedule various services, including those related to childcare, through its platform. Sport Sitters expressly disclaims any responsibility or liability for the services provided by third parties through its platform.

In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:

1. "Personal Data" means any information relating to an identified or identifiable natural person ('Data Subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
2. "Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
3. "Controller," "Processor," and "Data Subject" have the meanings given to them in the GDPR, regardless of whether the specific processing activities take place in the European Union or not.
4. All references to "the App" refer to the mobile application operated by Sport Sitters, LLC.
5. All references to "the User" are to any individual who uses, accesses, consults, or navigates the App operated by Sport Sitters, LLC.

The App Operator recognizes the importance of protecting the privacy of its users ("the User"). The following types of information may be collected from the User during their interaction with the Sport Sitters mobile application ("the App"):

• Personal Information: This includes but is not limited to the User's name, email address, home address, and phone number.
• Child Information: This includes but is not limited to information regarding children under the care of the User, such as age, gender, interests, and home safety information (e.g., presence of a pool, firearms, and safety measures), as well as medical information including diagnosis and allergies.
• Device Information: Information about the device used to access the App, including the type of device, its IP address, and operating system.
• Usage Data: Data related to the User's interactions with the App, including frequency of use and areas of the App that the User engages with.

The collection and processing of Personal Data and any other information as described above are conducted in accordance with applicable data protection laws and regulations. The App Operator acts as the Controller of this data, with processing activities carried out under its authority.

The App Operator collects and processes Personal Data, Personal Information, Child Information, Device Information, and Usage Data (collectively, "the Data") from users of the App ("the User") for the primary purpose of matching families with sitters. Additionally, the collection of the Data serves to improve the functionality of the App, facilitate communication between the App Operator and the User, and enhance the overall user experience.

The Processing of Personal Data is conducted in accordance with the principles of data protection and privacy as defined by the General Data Protection Regulation (GDPR) and other applicable laws. The App Operator acts as the Controller of the Data, determining the purposes and means of Processing Personal Data, while any third parties engaged by the App Operator to process the Data on its behalf act as Processors.

By using the App, the User consents to the collection and use of the Data as outlined in this Privacy Policy. The User retains the right to access, correct, or delete their Personal Data as per applicable data protection laws.

In the course of providing services and content on the App, Sport Sitters may engage various third-party service providers to assist with various functions, including but not limited to payment processing, communications platform as a service (CPaaS), website and application maintenance, data analysis for marketing purposes, and facilitating email communications. These third-party service providers may have access to or process Personal Data, Personal Information, Child Information, Device Information, and Usage Data (collectively, "User Data") on our behalf.

We may share end-user opt-in data with our subcontractors or outsourced service providers solely to fulfill the service rendered to our end-user. By using the App, you consent to the processing of your User Data by these service providers in accordance with this clause.

The App Operator may collect, process, or use Personal Data, Personal Information, Child Information, Device Information, and Usage Data (collectively, "User Data") provided by the User for the purpose of facilitating bookings between sitters and families, maintaining and improving the services offered by the App, and for marketing purposes. The App Operator acts as the Controller of User Data and ensures that the Processing of User Data is carried out in accordance with applicable data protection laws.

User Data may be shared with third-party service providers to whom the App Operator outsources certain business tasks, such as website maintenance, data analysis, email delivery, hosting services, or customer service. The App Operator does not share or sell mobile information, including text messaging opt-in data and consent, to third parties  for marketing purposes. Text messaging originator opt-in data and consent are collected and retained solely for the purpose of facilitating authorized communications and are not disclosed to any third parties, except as necessary to fulfill customer service tasks in compliance with applicable laws and regulations.

The User has the right to access, correct, or delete their User Data, as per applicable data protection laws. Requests to exercise these rights can be directed to the App Operator through the Get In Touch page or Delete Account page provided in the App or on the Sport Sitter’s website.

The App Operator recognizes the importance of securing the User Data collected and processed through the App. To safeguard the confidentiality, integrity, and availability of User Data, the App Operator implements a comprehensive set of security measures. These measures are designed to protect against unauthorized access, alteration, disclosure, or destruction of Personal Data, Personal Information, Child Information, Device Information, and Usage Data.

The security measures include, but are not limited to:

• Encryption of data in transit and at rest;
• Regular security assessments and updates to security practices;
• Access control measures to ensure that only authorized personnel have access to User Data;
• Secure storage of User Data, utilizing industry-standard protocols and technologies;
• Implementation of incident response protocols to quickly address any potential security breaches;
• Training for employees on data protection and privacy policies to ensure compliance

The App Operator commits to continuously review and update its security measures in response to evolving threats and technological advancements. This commitment ensures the ongoing protection of User Data in accordance with applicable legal and regulatory requirements.

The App Operator recognizes the importance of privacy and the sensitivity of Personal Data. As such, we provide Users of the App with various controls over their Personal Data, as outlined below:

• Access and Review: Users have the right to access and review data held by the App. This includes any information that can be considered Personal Information or Child Information (collectively, "User Data").
• Update and Correction: Users may update or correct their User Data at any time to ensure that it remains accurate and up-to-date. This can be done through the User's Profile on the App.
• Permissions: Users can control access to device features like location, calendar or camera access through the User’s device settings.
• Deletion: Users have the right to request the deletion of their User Data from the App’s records, subject to any legal or regulatory requirements that may require the App Operator to retain certain information.

These controls are provided in accordance with applicable privacy laws and regulations. The App Operator is committed to facilitating the exercise of these rights in a transparent and efficient manner. For any requests or inquiries regarding the management of User Data, Users are encouraged to contact the App Operator directly through the contact information provided on the Get In Touch page in the App.

The App Operator recognizes the importance of protecting the privacy of children. Accordingly, the App does not knowingly collect, use, or disclose Personal Data from children under the age of 13 without obtaining verifiable parental consent through a secure online process that requires parents to provide verifiable information to confirm their identity and relationship to the child. This process is conducted in accordance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

Child Information: Information regarding children under the care of the User, such as age, gender, interests, and home safety information (e.g., presence of a pool, firearms, and safety measures), as well as medical information including diagnosis and allergies. This information is collected to help match families with suitable sitters and is not disclosed to third parties except as necessary to facilitate the booking and provision of services.

In the event that the App Operator becomes aware that Personal Data from a child under the age of 13 has been collected without verifiable parental consent, the App Operator will take all necessary steps to delete such information as quickly as possible. If a parent or guardian believes that the App has inadvertently collected Personal Data from their child under the age of 13, they are encouraged to contact the App Operator immediately so that appropriate actions can be taken.

The App may provide links to third-party websites that are not operated by the App Operator. These links are provided for convenience and informational purposes only. The App Operator does not endorse, nor is it responsible for, the privacy practices or content of these third-party websites. 

California Resident Privacy Rights

Pursuant to the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their Personal Data. These rights include:

1. The Right to Know: You have the right to request that Sport Sitters disclose certain information to you about our collection and use of your Personal Data over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you the categories of Personal Data we collected about you, the categories of sources for the Personal Data we collected about you, our business or commercial purpose for collecting or selling that Personal Data, the categories of third parties with whom we share that Personal Data, and the specific pieces of Personal Data we collected about you.

2. The Right to Delete: You have the right to request that Sport Sitters delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies.

3. The Right to Opt-Out: You have the right to direct us not to sell your Personal Data at any time (the "right to opt-out"). Sport Sitters, LLC does not sell Personal Data in its business operations and has not sold Personal Data in the preceding 12 months.

4. The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you with a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

To exercise the rights described above, please submit a verifiable consumer request to us by either:

-  Emailing us at support@sportsitters.pro.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Data. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. 

The verifiable consumer request must:

-  Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative.

-  Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

For any questions or concerns regarding your rights under the CCPA, please contact us at the provided contact details.

The App Operator reserves the right to update or modify this Privacy Policy at any time and without prior notice, to reflect changes in our personal information practices or relevant laws. The date of the most recent revisions will appear on this page, so please check back often. Changes will take effect immediately upon their posting on the Sport Sitters website. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the App after any change in this Privacy Policy will constitute your acceptance of such change.

Nevada Resident Privacy Rights

Pursuant to Nevada law, Nevada residents have specific privacy rights regarding their Personal Data. These rights complement the disclosures already made in this Privacy Policy and offer Nevada residents additional insights and control over their Personal Data.

1. Right to Review: Nevada residents have the right to review the Personal Data that Sport Sitters has collected about them. To exercise this right, Nevada residents may submit a request for access to their Personal Data.

2. Right to Opt-Out: Nevada residents have the right to opt-out of the sale of their Personal Data. While Sport Sitters does not engage in the sale of Personal Data as defined by Nevada law, Nevada residents have the statutory right to submit a verified request directing us not to sell their Personal Data should our practices change in the future.

3. Right to Correction: Nevada residents have the right to request that any inaccuracies in their Personal Data be corrected, subject to certain exceptions.

To exercise these rights, Nevada residents may contact Sport Sitters via the contact information provided on the Sport Sitters website or Get In Touch page in the App. We may require you to provide additional information to verify your identity before we can respond to your request. 

Sport Sitters is committed to respecting the privacy rights of all users, including those residing in Nevada, and will take all necessary steps to ensure compliance with applicable Nevada privacy laws. For questions or concerns regarding Nevada privacy rights, please reach out to us at the support@sportsitters.pro.

This Privacy Policy applies only to the App as defined by Sport Sitters. Our App may contain links to other websites not operated or controlled by us ("Third-Party Sites"). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the App do not imply that we endorse or have reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

When you click on links in our App that take you to Third-Party Sites, you will be subject to the Third-Party Sites' privacy policies. While we support the protection of privacy on the Internet, Sport Sitters cannot be responsible for the actions of Third-Party Sites. We encourage you to read the posted privacy statement whenever interacting with any website.

In the course of processing payments for services provided through the App, Sport Sitters, may utilize Stripe, a third-party payment processing service. By engaging in transactions on the App, the User consents to the processing of their Personal Data by Stripe for the purpose of completing the payment. The App Operator does not store or process payment card details directly; instead, this information is processed and stored by Stripe, which acts as a Processor on behalf of the App Operator.

The App Operator understands that Stripe complies with the relevant data protection regulations and standards, including the General Data Protection Regulation (GDPR) for users within the European Union. Users are encouraged to review Stripe's privacy policy to understand how Stripe processes Personal Data, including the types of data collected and the rights of the Data Subject in relation to their Personal Data processed by Stripe.

For any concerns or inquiries regarding the processing of Personal Data by Stripe, Users may contact the App Operator through the designated contact information provided on the App. The App Operator is committed to facilitating the exercise of User rights under applicable data protection laws, including but not limited to the right to access, rectify, or erase Personal Data processed by Stripe.

By registering and using the App, Users consent using integrated third-party services for all communications between sitters and families for the exchange of MMS, voice calls, video calls, or other communications. In-app MMS communication is essential to the operation of the App and can only be opted out by discontinued use of the App.

By registering and using the App, Users provide consent to receive SMS messages. These messages are for the purpose of appointment updates and transaction notifications. Messages are sent from the Company’s preferred third-party SMS services, such as Twilio. Users acknowledge that these communications include automated messages and technologies. Users have the right to opt-out of receiving SMS communications at any time by replying “STOP” to any message received from the Company. 

To ensure the safety and integrity of the platform, all in-app communications between Users are stored and monitored. By using the app, Users consent to the collection, retention, and review of these communications for the purpose of ensuring compliance with Terms and Conditions and Code of Conduct, investigating and resolving complaints or disputes, protecting the safety and well-being of all users, enforcing our policies and applicable laws or any other reason deemed necessary. These communications may be reviewed by authorized Company personnel and may be shared with legal authorities if required by law or in connection with a legal claim, investigation, or request. Use of the app constitutes acknowledgment and agreement to this monitoring.

Mailchimp or other email marketing service

When providing email communication services, the Company may utilize Mailchimp, a third-party email marketing service, or similar. Messages are primarily related to bookings, such as reminders or updates, and to share promotional pricing or special offers. Users can opt out of promotional emails at any time by clicking the "unsubscribe" link in the email or contacting support@sportsitters.pro directly. Users may continue to receive booking-related emails that are essential to the operation of the App even if they opt out of promotional messages.

For more information on how Personal Data is processed by its preferred email marketing service and how to exercise data subject rights, Users are encouraged to review the privacy policy of its preferred email marketing service.

The App Operator recognizes the importance of protecting the privacy and rights of Users in compliance with applicable laws and regulations. In certain circumstances, the App Operator may be required to disclose User Data to law enforcement agencies, government agencies, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Such disclosures will only be made:

1. Upon receipt of a valid legal request, such as a subpoena, court order, or other lawful process.
2. When the App Operator believes in good faith that disclosure is necessary to protect the property or rights of the App Operator, third parties or the public at large.
3. To investigate, prevent, or take action regarding suspected or actual illegal activities.
4. To establish or exercise our legal rights or defend against legal claims.
5. As otherwise required by law.

The App Operator will make reasonable efforts to notify Users about any such disclosures, unless prohibited by law or if doing so would jeopardize an investigation or the safety of any person.

This clause does not override any of the protections afforded to User Data under this Privacy Policy, including measures for data security and users' rights in relation to their personal information.

In the event the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, your User Data may be transferred as part of that transaction. 

The Company will request that the new entity is bound by this Privacy Policy or a policy that offers equal or greater protection of your data. 

Sport Sitters is committed to protecting the privacy of the User. We retain your User Data in a form that permits identification for no longer than is necessary for the purposes for which the Personal Data was collected and processed. The retention period for User Data varies depending on the type of information and the purpose for which it is processed. We adhere to the following criteria to determine the retention period:

• The length of time you have an account with the App;
• The necessity to retain the data to fulfill the purposes for which we initially collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements;
• Whether the data is necessary to protect or defend a legal right, or is required for us to comply with our legal obligations;
• Any specific user requests for deletion, subject to applicable legal requirements.

Upon expiration of the applicable retention period, your Personal Data may be deleted or anonymized, unless there is a legal obligation imposed on us requiring the further retention of such data, such as tax or accounting laws which mandate retaining personal information for certain periods. In such cases, the data will be retained in accordance with the requirements of the applicable law.

If you have any questions or concerns regarding your privacy while using the App, or have inquiries about our practices, please do not hesitate to contact us via email at support@sportsitters.pro.

Last updated: June 02, 2025.